Support

At 1UP Casino, we're all about making your gaming experience smooth and enjoyable. That's why our support team stands ready to assist with everything from account questions to bonus claims. Whether you're diving into thrilling slots like Slots Angels Slots or exploring our welcome offer of 20,000 GC + 2 SC Free, help is just a click away.

Discover Round-the-Clock Assistance That Fits Your Schedule

No matter the time of day, our support is available 24/7 to keep you in the game. We know that issues can pop up anytime, like when you're in the middle of a hot streak on Genie's Riches Slots. Our dedicated team ensures you're never left waiting long, with options designed for quick resolutions.

Live chat connects you directly to a real person in seconds, perfect for urgent matters such as verifying your email for that no-deposit bonus of 20,000 Gold Coins plus 2 Sweeps Coins. If you prefer email, reach out to support@play1upcasino.com, and expect a detailed response within 24 hours—often much sooner during peak times.

Dive into Self-Help Resources for Quick Wins

Before reaching out, check our comprehensive FAQ section and help center right on the site. These tools cover common topics like wagering requirements on Sweeps Coins (just 1x playthrough) or how to claim your daily login reward of 5,000 Gold Coins and 0.30 Sweeps Coins. It's like having a cheat sheet for everything from payment methods like Visa and MasterCard to understanding game features in titles from providers such as Betsoft and Dragon Gaming.

Many players find answers here in minutes, saving time for more spins on fan-favorite games. For instance, if you're curious about the free spins in Greedy Goblins Slots, our guides break it down simply without the wait.

Meet the Experts Ready to Solve Your Challenges

Our support crew isn't just helpful—they're gaming pros who get the ins and outs of online casinos. They're committed to fixing issues fast, whether it's troubleshooting a transaction in USD or clarifying the first purchase bonus that nets you 300,000 Gold Coins and 30 Sweeps Coins for just $9.99. We treat every query with care, making sure you feel heard and valued.

Think of us as your personal pit crew, there to boost your play on software from BGaming or KA Gaming. No problem is too small, from account setup to redeeming prizes after meeting that minimum of 100 Sweeps Coins.

With options like instant chat and reliable email, plus self-service tools, we're here to enhance every moment at 1UP Casino. Jump back into the action knowing support has your back—sign up today and see how seamless it all feels.