FAQ

Getting started at 1UP Casino is quick and straightforward, designed for players across eligible US states. Simply visit our website and click the sign-up button. You'll need to provide basic details like your email, a username, and a password—no complicated forms here. Once registered, verify your email to activate your account and automatically claim the no-deposit welcome bonus of 20,000 Gold Coins and 2 Sweeps Coins.This process takes just a few minutes, and it's free to join. Remember, we're a sweepstakes casino, so you play with Gold Coins for fun or Sweeps Coins for a chance at real prizes. If you're in a restricted state like Idaho or Nevada, access is limited—check our terms for the full list. Once set up, you can explore games from providers like Betsoft and BGaming right away. It's that easy to jump into the fun!

At 1UP Casino, we kick things off with an exciting no-deposit welcome bonus: 20,000 Gold Coins and 2 Sweeps Coins, credited automatically after registration and email verification. This lets you test the waters without spending a dime, playable on all games in both GC and SC modes. Just meet the 1x wagering requirement on Sweeps Coins to make them redeemable.For even more value, our first purchase bonus delivers 300,000 Gold Coins plus 30 Sweeps Coins for just $9.99. It's a fantastic way to boost your balance early on. Daily login rewards add 5,000 Gold Coins and 0.30 Sweeps Coins each time you sign in, keeping the momentum going. All bonuses follow our sweepstakes model, with Sweeps Coins needing a 1x playthrough. Eligible in most US states, but check restrictions if you're in places like Michigan or Washington.

You won't need special codes for our no-deposit bonuses at 1UP Casino—it's all automatic for simplicity. Upon signing up and verifying your email, you'll instantly receive 20,000 Gold Coins and 2 Sweeps Coins. This offer is perfect for new players wanting to try slots or table games without any upfront commitment.We also have a mail-in bonus for 2 Sweeps Coins per request, which involves sending a postal entry—no code required, just follow the instructions in our terms. Keep an eye on promotions, as we might introduce code-based offers in the future. For now, focus on the ease of automatic crediting. Available to US players except in restricted states like New Jersey or Tennessee. It's our way of making gaming accessible and rewarding from the start.

Deposits at 1UP Casino are seamless, accepting MasterCard and Visa for purchases starting at $9.99, all in USD. When you buy Gold Coin packages, bonuses like the first purchase offer (300,000 GC + 30 SC) are bundled in automatically. No traditional deposits for Sweeps Coins, as we're a sweepstakes site—focus on purchases for fun play.For withdrawals, accumulate at least 100 Sweeps Coins through gameplay, meet the 1x wagering, and request redemption. Processing takes 72 hours to 10 business days, with prizes typically as cash or gift cards. KYC verification is required first, ensuring security. We don't charge fees, but your payment provider might. Available in eligible US states only—restricted in areas like Louisiana or Montana. It's straightforward once you're verified.

Wagering requirements at 1UP Casino are player-friendly, especially in our sweepstakes model. All Sweeps Coins bonuses come with a simple 1x playthrough, meaning you play them once on eligible games before they become redeemable for prizes. This applies to welcome offers, daily logins, and more— no high multipliers to worry about.Gold Coins have no wagering since they're for fun play only. Games like slots and blackjack contribute fully toward the requirement in SC mode. It's designed to be fair and transparent, helping you turn bonuses into real rewards quickly. If you have questions, our support team can clarify. Remember, minimum redemption is 100 SC, and this setup keeps things exciting without unnecessary hurdles.

Absolutely, 1UP Casino is fully optimized for mobile devices, so you can play on the go without downloading an app. Just access our site via your browser on iOS or Android, and enjoy seamless gameplay with the same features as desktop. From claiming your daily 5,000 Gold Coins + 0.30 Sweeps Coins to spinning slots, it's all at your fingertips.Our platform supports touch controls for games from providers like Dragon Gaming and Popiplay, ensuring smooth performance. Whether you're commuting or relaxing at home, mobile compatibility means uninterrupted fun. No compromises on security or bonuses—everything transfers perfectly. If you encounter any glitches, a quick refresh usually does the trick.

1UP Casino boasts a diverse library of games powered by top providers like Betgames, Betsoft, BGaming (Softswiss), Dragon Gaming, Iconic21, KA Gaming, NetGaming, and Popiplay. Dive into online slots with vibrant themes, classic blackjack, roulette, poker, and even live dealer options for that real-casino feel. All games are available in Gold Coins mode for practice or Sweeps Coins for prize potential.Favorites include immersive slots and table games tailored for US players. With regular updates, there's always something new to try. Eligible across most states, but check if you're in a restricted area like Delaware or West Virginia. Our selection ensures variety and high-quality graphics for every session.

As a sweepstakes casino, 1UP Casino operates under US sweepstakes laws, ensuring legal play in eligible states without a traditional gambling license. We're compliant with federal regulations, focusing on fair play and transparency. This model allows us to offer Gold Coins for entertainment and Sweeps Coins for promotional prizes.We prioritize integrity, with games audited for randomness. Restricted in states like Connecticut and Mississippi to adhere to local rules. Players can enjoy peace of mind knowing we're committed to ethical operations. For more details, review our terms or contact support.

Our KYC process is straightforward and required before redeeming prizes to ensure security and compliance. After accumulating 100 Sweeps Coins, submit documents like a government ID, proof of address, and possibly a selfie. This typically happens via upload in your account settings and takes a few days to verify.It's a one-time step to prevent fraud and confirm you're in an eligible US state—not available in places like New York or Tennessee. Email verification is needed upfront for bonuses, but full KYC kicks in for redemptions. We handle your data securely, making the process as painless as possible.

If you run into technical glitches like loading errors or login problems, start by clearing your browser cache or trying a different device. Our site is built for reliability, but issues can arise from internet connections or outdated software. For mobile users, ensure your OS is up to date.Check our help section for common fixes, or reach out via live chat for real-time assistance. Email support@play1upcasino.com if needed—we aim to resolve most issues quickly. Remember, games from providers like KA Gaming run smoothly on stable connections. Keeping things running lets you focus on the fun.

At 1UP Casino, we promote responsible gaming with tools like self-exclusion options, session time limits, and reality checks to monitor your play. Set deposit limits on purchases to manage spending, and access resources for support if needed. We're committed to a safe environment, especially in our sweepstakes format.If gaming feels overwhelming, contact organizations like the National Council on Problem Gambling. Available to all players in eligible states— we encourage breaks and balanced play. Our team can guide you on using these features for a positive experience.

Security is paramount at 1UP Casino, with advanced encryption safeguarding your personal and financial info during transactions via MasterCard or Visa. We comply with data protection standards, storing information securely and never sharing it without consent. Regular audits ensure fairness in games.As a USD-only platform, we focus on US players, with KYC adding an extra layer of verification. Report any concerns via chat or email— we're proactive about threats. This setup lets you play confidently, knowing your data is protected.